Need help? Just call, 24/7.

Time-sensitive support, around the clock, for your software and control installation.

Things don’t always go according to plan. That’s why Pyramid’s experienced, highly qualified customer support technicians are only a phone call away to help troubleshoot—and resolve—any issues that may arise with your installation. After your project is completed, you can rely on Pyramid to stand behind our work. To protect your investment long term, we offer affordable, comprehensive and responsive post-warranty customer care plans.


  • Continuous up time is the mission of our dedicated support staff.
  • Customer care service plans are specifically tailored to meet each customer’s needs.
  • Annual check-ups confirm that your system continues to work at peak efficiency.
  • On-site engineering support within 2 to 6 hours for most U.S. locations for both scheduled and emergency activities.


Telephone:  513.679.7400

Toll Free:  800.679.7274

Email:  [email protected]


Toll Free:  800.872.8878, EXT 387

Email:  [email protected]

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